General Terms and Conditions of Sale

The following General Terms and Conditions of Sale govern the offer and sale of products on our web site (“www.rekavago.com”). The products purchased on www.rekavago.com are directly sold Pinka 2003 Bt. with registered office in Hungary at 1024 Budapest, Rómer Flóris u. 34., business register number: 01-06-762697,  tax code and VAT number 21899159-2-41, (hereinafter referred to as “the Vendor” or “We” or “Us”). Requests for information should be made through our email: info@rekavago.com.
If you need any assistance, regarding any information on orders, shipping, refunds and returning products purchased on www.rekavago.com, as well as and other general information on the services provided by www.rekavago.com, contact us through the above mentioned email address.

1. Our Business Policy

1.1 The Vendor offers products for sale on www.rekavago.com and its e-commerce business services are available exclusively to its registered end users, i.e. the “Consumers”.
1.2 “Consumer” shall mean any individual above 18 years old, who is acting for purposes which are outside his or her trade, business or profession. If you are not a Consumer, please do not buy any products on www.rekavago.com.
1.3 The Vendor reserves the right not to process orders received from users who are not “Consumers” and any other order which does not comply with the Vendor’s business policy.
1.4 These General Terms and Conditions of Sale exclusively regulate the offer, transmission and acceptance of purchase orders relating to products on www.rekavago.com between the users of www.rekavago.com and the Vendor.
1.5 The General Terms and Conditions of Sale do not regulate the supply of services or the sale of products performed by third parties that are on www.rekavago.com through links, banners or other hypertext links. Before sending orders and purchasing products and services from those third parties, we recommend that you verify the third party’s terms and conditions, since the Vendor shall under no circumstances be deemed liable for the supply of services provided by third parties or for the execution of e-commerce transactions between the users of www.rekavago.com and third parties.

2.How to Execute a Contract with the Vendor

2.1 In order to place an order for the purchase of one or more products on www.rekavago.com, you must fill out the online order form and send it electronically to the Vendor, following the relevant instructions.

2.2 The order form contains a summary of these General Terms and Conditions of Sale, information on the main characteristics of each product ordered and corresponding unit price (including all applicable fees and taxes), the type of payment that you may use in order to purchase each product, shipping terms for the purchased products, shipping and delivery costs are not included, and the terms and conditions for returning purchased products.
2.3 An order shall be deemed to have been submitted when the Vendor receives your order form electronically and the order information has been verified and electronically confirmed as correct, and acknowladged.
2.4 Before submitting your order form for the purchase of products, you might be asked to carefully read the General Terms and Conditions of Sale, to print a copy using the print option and to save or reproduce a copy thereof for your own personal use.
2.5 The order form will be filed in our data base for the time required to process your order and as provided by law. You may access your order form by clicking on the section called „shopping bag”.
2.6 Before submitting the order form, you will be asked to identify and correct possible input errors.
2.7 English and Hungarian are the languages used for executing contracts with the Vendor.
2.8 After your order form has been submitted, the Vendor will process your order.
2.9 The Vendor may not process purchases when there are not sufficient guarantees of solvency, when orders are incomplete or incorrect, or the products are no longer available. In the above cases, we might inform you by e-mail that the contract has not been executed and that the Vendor has not carried out your purchase order specifying the reasons thereof. If the products displayed on www.rekavago.com are no longer available at the time of your last access and once the Vendor has received your order form, the Vendor might inform you of the unavailability of the ordered products within thirty (30) days from the day after Vendor has received your order. If the order form has been sent and the price has been paid for items that are no longer available, the Vendor will refund the amount paid for those items.
2.10 By submitting an order form to and making a contract with the Vendor, you unconditionally accept and undertake to observe the provisions of these General Terms and Conditions of Sale. Should you not agree with certain provisions of these General Terms and Conditions of Sale, please do not submit your order form for the purchase of products on www.rekavago.com.
2.11 By submitting an order form, you agree and accept these General Terms and Conditions of Sale as well as further conditions contained on www.rekavago.com,
2.12 Upon submission of an order form, the Vendor shall send you a purchase order receipt e-mail, containing a summary of the information related to the order form (General Terms and Conditions of Sale, the products’ main characteristics, detailed information on the price, terms of payment, return policy and shipping costs). The order is only accepted and acknowledged if the Vendor confirms it electronically.

3.Guarantees and Product Price Indication

3.1 On www.rekavago.com, we only offer products marked with the “Rekavago” trademark. These products are purchased by us directly from the fashion house and/or the manufacturer authorised by the fashion house.
3.2 The Vendor does not sell second-hand products, flawed products or products of lower quality than the corresponding market standards.
3.3 The main characteristics of products are shown on www.rekavago.com on each product page. The products offered for sale on www.rekavago.com may not exactly correspond to the real garments in terms of image and colours due to the Internet browser or monitor used.
3.4 Prices are subject to change. Check the final price of sale before sending the relevant order form.
3.5 Orders made from a Country site different from the one you are shipping to, or to addresses to which the Vendor cannot ship, will be automatically cancelled.
3.6 All Products come with an identification tag attached with a disposable seal. Do not remove the tag or seal from the purchased products should you wish to return the purchased product.
3.7 Should you decide to exercise your right to return purchased products, the Vendor has the right to not accept returned products that are returned without the corresponding tag or seal or that have been altered from their original status or damaged.

4.Payments

4.1 Payment of the product prices and relevant costs for shipping and delivery must be made by using one of the procedures indicated on the order form.
4.2 In case of payment by Credit/Debit Card, all details (for example, card number or expiration date) will be sent by encrypted protocol to PayU Hungary Kft. or other banks which provide remote electronic payment services, without third parties having any access thereto whatsoever. Such details will not be used by the Vendor except for performing the procedure relevant to your purchase or issuing refunds in the case of returns in compliance with the exercise of your return right or for reporting cases of fraud to the police. The price for the purchase of products and the corresponding costs for shipping and delivery, as indicated in the order form, will be charged to your current account only when the purchased products are actually shipped.

5. Shipping and Delivery of the Products

For specific product shipping and delivery procedures contact us, and read the Shipping section. Please read these sections carefully. The information provided in these sections forms an integral part of these General Terms and Conditions of Sale and, consequently, shall be deemed to be fully read and accepted by you at the time your order form is sent.

6.Customer Care

Please contact us for further information.

7. Returns

7.1 You may return products purchased from Us, without any penalty and without specifying the reason, within eight (8) days from receiving the products purchased on www.rekavago.com.
7.2 To return products we ask you to contact us by email before shipping your return package to us.
7.3 It is necessary to return the items to the Vendor by giving them back to the courier within eight (8) days from the date on which the items are delivered to you.
7.4 The only costs at your own expense are those for return shipping.
7.5 Should you decide to return the product, you are reliable for any loss or damage to the products during transport.
7.6 The return right – besides compliance with the terms and procedures described at par. 7.1, 7.2 and 7.3 above – shall be deemed correctly exercised once the following conditions have been fully met:
a. we invite you to notify us of the fact of the returned product before shipping it;
b. the products must not have been used, worn, washed or damaged;
c. the identification tag must still be attached to the products with the disposable seal;
d. the returned items must be shipped back to Pinka 2003 Bt. within eight (8) days from the date the package was delivered to you.
7.7 If the return right is exercised in conformity with the provisions set forth in this section, www.rekavago.com shall refund the amounts paid for the returned products according to the methods and times of our standard refund procedure.
7.8 The refund procedure will be initiated by www.rekavago.com within thirty (30) days from when www.rekavago.com was informed of your decision to return. The procedure will begin after checking to ensure that the customer’s return is in accordance with the Return Policy and that the returned products have been accepted as indicated in part 8.
7.9 In the event that your return does not comply with the terms and conditions set out in section 7 of these General Terms and Conditions of Sale, you will not be entitled to any refund of sums already paid to www.rekavago.com; nevertheless, you shall be entitled, at your own expense, to receive the products in the conditions in which they were sent back to www.rekavago.com. If you do not wish to receive the products in the conditions in which they were sent back to www.rekavago.com, www.rekavago.com shall be entitled to keep the products and withhold the sums already received.

8. Refund Times and Procedures

8.1 After the products have been returned, We shall check the conformity of the products with the conditions indicated in section 7 above. When the Vendor is able to confirm that such conditions have been met, We shall send you an e-mail confirming the acceptance of the returned products.
8.2 Whatever payment type you used, the refund procedure shall be started by the Vendor within thirty (30) days from when the Vendor was informed of your decision to exercise your return right, after checking that the return right has been correctly exercised and that the returned products have been accepted.
8.3 If the recipient of the products indicated in the order form is different from the individual who made the payment for such products, the amount paid for returned items shall be refunded by the Vendor to the individual who made the payment.
8.4 The value date for the credit shall be the same as the value date of the original debit and consequently you shall not lose bank interest.
8.5 Upon purchase the Vendor relieves you from any responsibility for any loss or damage to the products during transport.
8.6 If you decide to return products to the Vendor, you will have to pay the return shipping costs upfront and you will be responsible for any loss or damage to the products during transit, according to the terms and procedures stated in our Return Policy.

9.Privacy

9.1 You will find information on how we process your personal data in our Privacy Policy.
9.2 You are advised to read, if you haven’t already done so, our General Terms and Condition of Use which also contain important information on how we process the personal data of our users and on the security systems of www.rekavago.com.
9.3 For further information on our Privacy Policy you can contact us at info@rekavago.com or at Vendor’s registered offices located in Hungary-1024 Budapest, Rómer Flóris u. 34.

10.Governing Law

These General Terms and Conditions of Sale are governed by Hungarian law and in particular by Hungarian legislative decree 2001. year CVIII.

11. Amendments and updates

The General Terms and Conditions of Sale may be amended from time to time due to new laws and regulations or other reasons. The new General Terms and Conditions of Sale shall be effective as of the date of publication on www.rekavago.com.

Terms and conditions of use

Welcome to our web site (“www.rekavago.com”). These General Terms and Conditions of Use govern the access to and use of www.rekavago.com. The access to and use of this web site as well as the purchase of products on www.rekavago.com are based on the assumption that these General Terms and Conditions of Use have been read, understood and accepted by you. This website is managed and maintained by Pinka 2003 Bt. (“Provider”), with registered office Hungary-1024 Budapest, Rómer Flóris u. 34., business register number: 01-06-762697,tax code and VAT number 21899159-2-41.
Request for further information can be made through our registered office or sent to the address: info@rekavago.com. If you need any assistance regarding information on orders, shipping, refunds and returning products purchased on www.rekavago.com, a registration form, tips and other general information on the services provided by www.rekavago.com, don’t hesitate to refer to inf@rekavago.com.
For any other legal information, read the sections: General Terms and Conditions of Sale, Return Policy and Privacy Policy of www.rekavago.com. The Provider may amend or simply update all or part of these General Terms and Conditions of Use. Any amendment or update of the General Terms and Conditions of Use shall be posted for our users on the Home Page of www.rekavago.com as soon as such amendments or updates have been made and shall be binding as soon as they are published on the web site in this section. Therefore, you should regularly access this section on the web site in order to check the publication of the most recent and updated General Terms and Conditions of Use of www.rekavago.com. If you do not agree to all or part of the www.rekavago.com’s General Terms and Conditions of Use, please do not use our web site.
The access to and use of www.rekavago.com, including display of web pages, communication with Provider, downloading product information and making purchases on the web site, are carried out by our users exclusively for personal purposes, which should in no way be connected to any trade, business or professional activity. Remember that you will be liable for your use of www.rekavago.com and its contents. The Provider shall not be considered liable for any use of the web site and its contents made by its users that is not compliant with the laws and regulations in force, without prejudice to Provider’s liability for intentional torts and gross negligence.
In particular, you will be liable for communicating information or data which is not correct, false or concerning third parties (in the event such third parties have not given their consent) as well as for any improper use of such data or information.

1. Privacy Policy
We recommend that you read the Privacy Policy which also applies in the event that users access to www.rekavago.com and use the relevant services without making purchases. The Privacy Policy will help you understand how and for what purposes www.rekavago.com collects and uses your personal data.

2. Intellectual Property Rights
All content included on this Site, such as works, images, pictures, dialogues, music, sounds, videos, documents, drawings, figures, logos, menus, web pages, graphics, colours, schemes, tools, fonts, designs, diagrams, layouts, methods, processes, functions and software (collectively, “Content”), is the property of Pinka 2003 Bt. or Provider and is protected by national and international copyright and other intellectual property laws. You may not reproduce, publish, distribute, display, modify, create derivative work from, or exploit in any way, in whole or in part, the Content without the prior express written consent of Pinka 2003 Bt. and Provider as the case may be.
Pinka 2003 Bt. and/or Provider shall have the exclusive right to authorize or prohibit in their sole discretion any reproduction, publication, distribution, display, modification, creation of derivative work from, or exploitation in any way of, in whole or in part, the Content. Pinka 2003 Bt. and/or Provider shall have the right, at any time, to claim the authorship of any Content posted on this Site and to object to any use, distortion or other modification of such Content.
Any reproduction, publication, distribution, display, modification, creation of derivative work from, or exploitation in any way of, the Content expressly authorized in writing by Pinka 2003 Bt. and Provider shall be carried out by you for lawful purposes only and in compliance with all applicable laws.

3. Links to Other Web Sites
www.rekavago.com may contain links to other web sites which are in no way connected to www.rekavago.com or the Provider. The Provider does not control or monitor such third party web sites or their contents. The Provider shall not be held liable for the contents of such sites and/or for the rules adopted by them in respect of, but not limited to, your privacy and the processing of your personal data when you are visiting those web sites. Please, pay attention when you access these web sites through the links provided on www.rekavago.com and carefully read their terms and conditions of use and their privacy policies. Our General Terms and Conditions of Use and Privacy Policy do not apply to the web sites of third parties. www.rekavago.com provides links to other web sites exclusively to help its users in searching and surfing the Internet and to allow links to web sites on the Internet. When the Provider provides links to other web sites, the Provider does not recommend that to its users access these web sites and it does not provide any guarantees to their web content or to services and products supplied and sold by these web sites to Internet users.

4. Links to www.rekavago.com
Please, contact the Provider at the following e-mail address: info@rekavago.com if you are interested in linking the Home page of www.rekavago.com and other web pages which can be publicly accessible. You are requested to contact the Provider for requesting our consent to linking www.rekavago.com. The Provider grants links to www.rekavago.com free of charge and on a non-exclusive basis. The Provider is entitled to object to certain links to its web site in the event that the applicant who intends to activate links to www.rekavago.com has, in the past, adopted unfair commercial or business practices which are not generally adopted or accepted by the market operators, or has made unfair competition activities vis-à-vis the Provider or the latter’s suppliers, or when the Provider fears that such practices or such activities might be adopted by the applicant in the future. In any event, it is forbidden to post deep links (such as deep frames) to www.rekavago.com or to use unauthorised meta-tags without the Provider consent.

5. Disclaimers on Content
The Provider does not warrant that the contents of the web site are appropriate or lawful in other Countries outside Hungary. However, in the event that such contents are deemed to be unlawful or illegal in some of these Countries, please do not access this web site and, where you nonetheless choose to access it, we hereby inform you your use of the services provided by www.rekavago.com shall be your exclusive and personal responsibility. The Provider has also adopted measures to ensure that the content of www.rekavago.com shall be accurate and does not contain any incorrect or out-of-date information. However, the Provider cannot be held liable for the accuracy and completeness of the content, except for its liability for tort and gross negligence and as otherwise provided for by the law.
Moreover, the Provider cannot guarantee that the web site will operate continuously, without any interruptions and errors due to the connection to the Internet. In the event of any problem in using our web site please contact our Customer Care by writing to the following e-mail address: info@rekavago.com. A Provider representative will be at your disposal to assist and help you to restore your access to the web site, as far as possible. At the same time, please contact your Internet services provider or check that each device for Internet connection and access to web content is correctly activated, including your Internet browser. The dynamic nature of the Internet and web content may not allow www.rekavago.com to operate without any suspensions, interruptions or discontinuity due to updating the web site. The Provider has adopted adequate technical and organisational security measures to protect services on www.rekavago.com, integrity of data and electronic communications in order to prevent unauthorised use of or access to data, as well as to prevent risks of dissemination, destruction and loss of data and confidential/non confidential information regarding users of www.rekavago.com, and to avoid unauthorised or unlawful access to such data and information.

6. Our Business Policy
The Provider has adopted a business policy; its mission consists of selling products through its services and its web site to “consumer” only. “Consumer” shall mean any natural person who is acting on www.rekavago.com for purposes which are outside his or her trade, business or professional activity (if any). If you are not a consumer, please do not use our services for purchasing products on www.rekavago.com. The Provider shall be entitled to object to the processing of purchase orders from persons other than consumers and to any other purchase order which does not comply with the General Terms and Conditions of Sale and these General Terms and Conditions of Use.

7. Governing Law
These General Terms and Conditions of Use are governed by Hungarian law.

Return policy

Our purpose is to guarantee your full satisfaction. If, for any reason whatsoever, you are not satisfied with your order, you may exercise your right to return purchased products within eight (8) days from the date on which you received them from the Vendor. Returned items must be shipped back to the Vendor within eight (8) days from the date the package was delivered to you. We invite you notify us of your return in order for us to provide you with a Return Number. It may be possible to return an item in exchange for another.

Terms and Conditions of Return
The right to return products shall be deemed correctly exercised once the following conditions have been fully met:
·         we invite you notify us within eight (8) days from the date of your receipt thereof;
·         the products have not been used, worn, washed, modified or damaged;
·         the identification tag is still attached to the products with the disposable seal;
·         the products are returned in their original packaging;
·         the returned items must be shipped back to the Vendor within eight (8) days from the date the package was delivered to you.

If you have fulfilled all requirements set forth above, the Vendor will refund the price of the returned purchased products. You will have to cover however the return shipping cost.
You will be notified if the returned products cannot be accepted. In this case, you may choose to have the products delivered to you at no expense by the Vendor. If you refuse the above delivery, the Vendor reserves the right to retain the products and the amount paid for your purchase of the products.
For Norway and Switzerland only: any duties, taxes and fees you have paid for the delivery of the purchased products shall not be refunded.

Refund Times and Procedures

After the Vendor has received the returned products and checked that the products meet all requirements, you will receive an e-mail that the returned products have been accepted. Whatever form of payment you used (Credit/Debit Card), the refund procedure will start within 30 days from when the Vendor was informed of your decision to exercise your right to return the purchased products and once the Vendor has checked that the return was carried out in compliance with the above conditions.
The time period for refunding the amount you paid for purchasing the returned products depends on the form of payment used:
·         purchase by Credit/Debit Card: refund time will depend on the Credit Card company’s policies. We would like to assure you, however, that the value date for the credit will coincide with the date of the original payment; therefore you will not suffer any interest loss;
Identification Tag
All products sold by the Vendor include an identification tag attached with a disposable seal. Please try on the products without removing the tag and seal. Returned products without the tag or seal will not be accepted.
For further detailed terms of Privacy, please refer to the attached General Terms and Conditions (pdf) regulation of www.rekavago.com.